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10/20/2020 7:14 pm |
Protect F&I Profit as the Customer Journey Evolves
Automotive dealers are some of the most regulated businesses. Learn how to minimize risk by educating each department about regulations they should be familiar with.
09/17/2020 4:30 pm |
Read the New GWC White Paper
Automotive dealers are some of the most regulated businesses. Learn how to minimize risk by educating each department about regulations they should be familiar with.
08/20/2020 10:00 am |
Dealer Compliance: What Every Dealer Needs to Know
Automotive dealers are some of the most regulated businesses. Learn how to minimize risk by educating each department about regulations they should be familiar with.
07/27/2020 5:49 pm |
5 Social Media Strategies for Dealers
For independent dealers, a successful social strategy takes more than just posting regular content. Here are five industry-specific strategies to take your social media to the next level, so you can gain traffic and build your brand online.
07/07/2020 9:30 am |
Unexpected Costs of Vehicle Ownership
As soon as buyers drive off the lot, there's no telling what's around the corner. The last thing they want to think about is what may happen a few years down the road—or even just on the way home. But F&I managers have to prepare customers for what might happen next. Help them avoid surprises with our handy infographic detailing the true costs of vehicle ownership.
05/18/2020 10:00 am |
Your Game Plan for Overcoming The 4 Most Common Customer Objections
Even with a tried-and-true sales process, it's inevitable that you'll still get customers who turn down a vehicle service contract in the finance office. Experienced F&I managers know how to address a buyer's decision, get to the root of their objection, and offer a solution. Their secret? Be prepared before the conversation even starts. We've compiled the four most common customer objections and the best way to respond to each to help you steer the sale.
05/01/2020 1:00 pm |
New F&I and Sales Webinar Classes to Sharpen Your Skills
Join the thousands of dealers, F&I managers, and sales teams who have registered for our free webinar series developed and led by our industry-renowned training team. Brush up on compliance rules and regulations, learn best practices for presenting proposals online, master new strategies for handling customer objections, and more—our courses cover a range of advanced [...]
03/31/2020 10:00 am |
A Dealer’s Guide to Online Reputation Management
Reputation management needs to be top of mind for any dealer, but a positive online reputation requires some upkeep. Maintaining the advantage over your competitors in an online arena can be stress-free once you’ve got a game plan. Learn more about what your dealership can do.
02/26/2020 10:00 am |
Rethink Your Boundaries
Your dealership has to extend beyond the walls of your physical location to meet buyer expectations. By thinking of three critical moments in a customer's journey and making sure you have the right content online for each, you can take your dealership to your customers instead of waiting for them to come to you.
01/10/2020 10:00 am |
4 Steps to More Profit in 2020
Now is the perfect time to explore new avenues for untapped profit at your dealership. As you focus on your plans for 2020, here are four actions you can take to make the upcoming year your most profitable one yet.