Gina and Franck Freon started Pumpkin Fine Cars & Exotics in 1998 with only one goal in mind: offer customers high-quality vehicles and personalized care. During Pumpkin’s first six years of business, they used vehicle service contract companies that made a lot of false promises and drowned them in red tape. In 2004, they decided to partner with GWC Warranty.
“You don’t want a company that’s just selling a piece of paper. That piece of paper is actually a service. You need to make sure that the company charged with protecting your customer is willing to step up when they need to,” says Gina.
The results? GWC’s best-in-class claims experience and handling helped strengthen Pumpkin’s online reputation to nearly perfect ratings across the board.