GWC Warranty’s Leadership Team

GWC Warranty’s leadership team has decades of automotive experience and advanced educational degrees. We are dedicated professionals that are committed to furthering our mission of serving as the industry’s best-in-class vehicle service contract provider. Together, we help our dealers sell more cars and bring their customers a “No Worries, Just Drive” experience.

Finbarr O’Neill
CHAIRMAN & CEO

Finbarr (“Fin”) O’Neill joined the Board of APCO in February 2018 and was named CEO & Chairman in May 2019. Fin has over 20 years of experience as CEO with various companies in the automotive industry. Most recently, Mr. O’Neill was President and CEO of J.D. Power. In his 10 years with J.D. Power, Fin helped lead the firm through a period of dramatic expansion into data & analytics, and integration of strategic acquisitions including the NADA Used Car Guide and the used car pricing consumer website National Appraisal Guides. Previously, he served as CEO of Hyundai Motor America where he helped lead a brand turnaround, Mitsubishi North America, and Reynolds & Reynolds.

John Lee
PRESIDENT

John Lee joined APCO in 1991 with the primary responsibility of developing and managing APCO’s insurance relationships and risk management policies and procedures. He was promoted to President in 2003 after having served in various positions, including Chief Operating Officer. Prior to joining APCO, John was a Claims Manager at General Group International and Maryland Casualty Company. He holds a B.A. from Furman University and an Honorary Degree in Foreign Studies from Kansai Gaidai University in Hirakatashi, Japan.

David Vickers
CHIEF FINANCIAL OFFICER

David joined APCO in February 2018 as Chief Financial Officer. He brings over 30 years of experience in the insurance and extended warranty industries. David has served as CFO for both publicly-held corporations as well as private-equity backed organizations. Most recently, he served as EVP and CFO of The Warranty Group. David received a Bachelor of Science degree in Accounting from Indiana University and is a Certified Public Accountant.

In his free time, David can be found spending time with his wife and four children, perfecting his golf swing, or cheering on the Indiana Hoosiers basketball team.

Matthew McKenna
SENIOR VICE PRESIDENT of GWC WARRANTY and APCO MARKETING

Matthew McKenna joined APCO in 2019 as Senior Vice President of GWC Warranty and APCO Marketing. McKenna spent 15 years with Autotrader, now part of Cox Automotive, where he helped grow the business from a startup into the market-leading provider of third-party car-shopping sites (Autotrader.com & KBB.com) with more than $1 billion in annual revenue. Prior to joining Autotrader, he served in leadership roles with major automotive marketing agencies Campbell-Ewald and J. Walter Thompson, focused on the Chevrolet and Ford brands respectively. McKenna is a graduate of Michigan State University and the Harvard Business School Advanced Management Program.

Scot Eisenfelder
SENIOR VICE PRESIDENT of Strategy and Planning

Scot joined APCO in 2020 as Senior Vice President of Strategy and Planning to grow the company in an increasingly digital and competitive auto retail environment—bringing a rich background in the automotive industry and deep expertise in selling products and services to the retail market. Prior to joining APCO, Scott held leadership positions at Affinitiv Inc., AutoNation, JM Solutions, Reynolds & Reynolds, JD Power, and Accenture. He received a Bachelor of Arts degree in Economics from Princeton and an MBA from Wharton Business School.

Mike Curran
CHIEF SERIVICES OFFICER

Michael (Mike) A. Curran has been with APCO since 1985. In his tenure with the company, Mike has served as Vice President of Claims, Executive Vice President/Dealer Relations and Sr. Executive Vice President/Administrative Functions. However, his focus has remained the same: taking care of the customers to assure we meet or exceed their expectations.

Brian Becker
EXECUTIVE VICE PRESIDENT, Financial Channel

Brian Becker joined APCO in 2018 as Executive Vice President and has been instrumental in growing new channels of business that drive additional revenue for the organization. Brian brings over 20 years of experience in the insurance and warranty industry. Prior to APCO, Brian spent 12 years in various executive sales and marketing leadership roles with a nationwide F&I provider, where he led the development of multiple channels and successfully optimized the company for revenue growth nationally. Brian has a Bachelor of Science in Marketing from Florida State University.

Crystal Meinert
DIRECTOR, PEOPLE OPERATIONS

Crystal Meinert joined APCO Holdings in 2017 as Director of Human Resources for GWC Warranty, and now leads HR for APCO Holdings. Crystal works with a skilled team to align human resources with business objectives and develop staffing strategies to promote talent and growth. Prior to joining APCO, Meinert held roles with companies such as CVS Health and Amazon. Meinert holds a Bachelor of Science degree in Management and Human Resources from Bloomsburg University and is certified as a Professional in Human Resources by SHRM and HRCI (SHRM-CP, PHR).

Kate Eltringham
VICE PRESIDENT, MARKETING

Kate Eltringham joined APCO in 2013 as GWC Warranty’s Director of Marketing and was promoted to Vice President of Marketing in 2015, leading the APCO marketing team on many initiatives that have played an integral role in the company’s growth in the industry. Kate brings over 15 years of experience in marketing, product management and strategic planning. Previously, she held progressive roles with CIW Enterprises and InterMetro Industries, a former business unit of Emerson Electric Corporation. Kate has a Bachelor of Science degree in Marketing and Spanish from King’s College and an MBA from Wilkes University.

Greg Sturr
VICE PRESIDENT, BUSINESS ANALYTICS

Greg Sturr joined APCO Holdings in 2015 as Vice President, Business Analytics, responsible for establishing and executing a data and analytics strategy to support APCO’s strategic initiatives and capabilities. Sturr brings 20 years of leadership experience in risk management, pricing, and business analytics, having served previously as Vice President of Revenue for Craftsy, Managing Director of Securitization for Allonhill, and Chief Risk Officer for American Credit Acceptance. Sturr received a Bachelor of Arts degree in Economics from the University of Colorado.

Jeff Petrone
VICE PRESIDENT, CUSTOMER CARE CENTER

Jeff Petrone joined APCO in 2009 as Vice President of Customer Care. He brings nearly 20 years of experience in direct-to-consumer vehicle service contract sales and has been instrumental in developing APCO’s best-in-class Customer Care Center program. Prior to joining APCO, Petrone held leadership roles in both sales and marketing at Revolos, most recently as the Sales Manager for Warranty Direct. Petrone holds a Bachelor of Business Administration in Management and Marketing from Iona College.

Michael Perrett
VICE PRESIDENT, LEGAL COUNSEL

Michael Perrett joined APCO in 2010 as staff attorney and was promoted to Vice President, Legal Counsel in 2013, assuming oversight of all legal operations for the company. As general counsel, he leads APCO’s legal and compliance department and advises the company on a wide range of legal and business issues. Prior to joining APCO, Michael served as in-house counsel at Thomson Reuters and ChoicePoint. He holds a Bachelor of Science and Juris Doctor from the University of Alabama.

Monte Pinkett
VICE PRESIDENT, IT

Monte Pinkett joined APCO in 2005 focused on supporting IT applications, infrastructure and driving technology innovation. As Vice President of IT, he brings over 25 years of experience, more than a decade in the automotive industry, specializing in leading business systems transformations, strategic application and services development, successful IT/business alignment, all through a cybersecurity lens. Prior to joining APCO, Monte served as IT Senior Manager at The Home Depot and began his career at IBM. Monte received a Bachelor of Science degree in Computer Science from Hampton University.

Pete Lee
EXECUTIVE VICE PRESIDENT, NATIONAL ACCOUNTS

Pete Lee joined APCO in 2001 and spent nine years as a National Account Manager for several OEM programs. Pete returned to APCO in 2016 as Vice President of Acquisition and Product Development before assuming responsibility for APCO’s National Accounts in 2019. Pete has over 19 years of experience with various companies in the finance and insurance industry, including Safe-Guard Products, OptionSoft Technology, and Kistler Financial Insurance Group. Pete holds a Bachelor of Science in Management along with Certificates in Marketing and Information Technology from Georgia Tech.