GWC Warranty’s Leadership Team

GWC Warranty’s leadership team has decades of automotive experience and advanced educational degrees. We are dedicated professionals that are committed to furthering our mission of serving as the industry’s best-in-class vehicle service contract provider. Together, we help our dealers optimize sales and bring their customers a “No Worries, Just Drive” experience.

Finbarr O’Neill
Executive Chairman

Finbarr (“Fin”) O’Neill joined the Board of APCO in February 2018 and was named CEO & Chairman in May 2019. Fin has over 20 years of experience as CEO with various companies in the automotive industry. Most recently, Mr. O’Neill was President and CEO of J.D. Power. In his 10 years with J.D. Power, Fin helped lead the firm through a period of dramatic expansion into data & analytics, and integration of strategic acquisitions including the NADA Used Car Guide and the used car pricing consumer website National Appraisal Guides. Previously, he served as CEO of Hyundai Motor America where he helped lead a brand turnaround, Mitsubishi North America, and Reynolds & Reynolds.

Scot Eisenfelder
Chief Executive Officer

Scot joined APCO in 2020 as Senior Vice President of Strategy and Planning to grow the company in an increasingly digital and competitive auto retail environment—bringing a rich background in the automotive industry and deep expertise in selling products and services to the retail market. Prior to joining APCO, Scot held leadership positions at Affinitiv Inc., AutoNation, JM Solutions, Reynolds & Reynolds, JD Power, and Accenture. He received a Bachelor of Arts degree in Economics from Princeton and an MBA from Wharton Business School.

John Lee
Chief Operating Officer

John Lee joined APCO in 1991 with the primary responsibility of developing and managing APCO’s insurance relationships and risk management policies and procedures. He was promoted to President in 2003 after having served in various positions, including Chief Operating Officer. Prior to joining APCO, John was a Claims Manager at General Group International and Maryland Casualty Company. He holds a B.A. from Furman University and an Honorary Degree in Foreign Studies from Kansai Gaidai University in Hirakatashi, Japan.

David Vickers
Chief Financial Officer

David joined APCO in February 2018 as Chief Financial Officer. He brings over 30 years of experience in the insurance and extended warranty industries. David has served as CFO for both publicly-held corporations as well as private-equity backed organizations. Most recently, he served as EVP and CFO of The Warranty Group. David received a Bachelor of Science degree in Accounting from Indiana University and is a Certified Public Accountant.

In his free time, David can be found spending time with his wife and four children, perfecting his golf swing, or cheering on the Indiana Hoosiers basketball team.

James Virgoe
Senior Vice President, GWC Warranty Sales

James Virgoe, Senior Vice President, GWC Sales, has over 20 years of experience in the automotive industry. With a strong track record of managing top-performing territories, developing new channels of business, and building revenue-producing relationships, James leads GWC’s high-performance sales organization with a focus on creating stronger market penetration. His deep understanding of the competitive landscape helps drive organizational innovation and growth as the industry continues to evolve.

Mike Curran
Senior Vice President, Claims & Operations

Michael (Mike) A. Curran has been with APCO since 1985. In his tenure with the company, Mike has served as Vice President of Claims, Executive Vice President/Dealer Relations and Sr. Executive Vice President/Administrative Functions. However, his focus has remained the same: taking care of the customers to assure we meet or exceed their expectations.

Brian Becker
Vice President, Financial Channel

Brian Becker joined APCO in 2018 as Executive Vice President and has been instrumental in growing new channels of business that drive additional revenue for the organization. Brian brings over 20 years of experience in the insurance and warranty industry. Prior to APCO, Brian spent 12 years in various executive sales and marketing leadership roles with a nationwide F&I provider, where he led the development of multiple channels and successfully optimized the company for revenue growth nationally. Brian has a Bachelor of Science in Marketing from Florida State University.

Crystal Meinert
Vice President, Human Resources

Crystal Meinert joined APCO Holdings in 2017 as Director of Human Resources for GWC Warranty, and now leads HR for APCO Holdings. Crystal works with a skilled team to align human resources with business objectives and develop staffing strategies to promote talent and growth. Prior to joining APCO, Meinert held roles with companies such as CVS Health and Amazon. Meinert holds a Bachelor of Science degree in Management and Human Resources from Bloomsburg University and is certified as a Professional in Human Resources by SHRM and HRCI (SHRM-CP, PHR).

Kate Eltringham
Vice President, Marketing & Strategy

Kate Eltringham joined APCO in 2013 as GWC Warranty’s Director of Marketing and was promoted to Vice President of Marketing in 2015, leading the APCO marketing team on many initiatives that have played an integral role in the company’s growth in the industry. Kate brings over 15 years of experience in marketing, product management and strategic planning. Previously, she held progressive roles with CIW Enterprises and InterMetro Industries, a former business unit of Emerson Electric Corporation. Kate has a Bachelor of Science degree in Marketing and Spanish from King’s College and an MBA from Wilkes University.

Kylie Price
Vice President, Post-Purchase Sales

Kylie joined APCO in 2021 as Vice President, Post-Purchase Sales to lead the evolution of APCO’s post-purchase channel, spearheading initiatives to drive growth and advance digital outreach efforts. Prior to joining APCO, she spent five years at Affinitiv where most recently she was Executive Vice President of OEM accounts. Kylie has more than a dozen years of experience in sales, marketing, and digital advertising in the automotive industry, and holds degrees in public relations and advertising from Aquinas College and Loyola University of Chicago.

Michael Perrett
Vice President, Legal Counsel

Michael Perrett joined APCO in 2010 as staff attorney and was promoted to Vice President, Legal Counsel in 2013, assuming oversight of all legal operations for the company. As general counsel, he leads APCO’s legal and compliance department and advises the company on a wide range of legal and business issues. Prior to joining APCO, Michael served as in-house counsel at Thomson Reuters and ChoicePoint. He holds a Bachelor of Science and Juris Doctor from the University of Alabama.

Monte Pinkett
Vice President, Information Technology

Monte Pinkett joined APCO in 2005 focused on supporting IT applications, infrastructure and driving technology innovation. As Vice President of IT, he brings over 25 years of experience, more than a decade in the automotive industry, specializing in leading business systems transformations, strategic application and services development, successful IT/business alignment, all through a cybersecurity lens. Prior to joining APCO, Monte served as IT Senior Manager at The Home Depot and began his career at IBM. Monte received a Bachelor of Science degree in Computer Science from Hampton University.

Pete Lee
Executive Vice President, Strategic Accounts

Pete Lee joined APCO in 2001 and spent nine years as a National Account Manager for several OEM programs. Pete returned to APCO in 2016 as Vice President of Acquisition and Product Development before assuming responsibility for APCO’s National Accounts in 2019. Pete has over 19 years of experience with various companies in the finance and insurance industry, including Safe-Guard Products, OptionSoft Technology, and Kistler Financial Insurance Group. Pete holds a Bachelor of Science in Management along with Certificates in Marketing and Information Technology from Georgia Tech.