GWC Warranty Reviews and Customer Feedback
GWC Warranty helps dealers sell more cars by giving car shoppers the confidence to become car buyers. Since 1995, GWC has helped deliver dealers a “No Worries, Just Drive” experience by offering best-in-class service, products, training and technology.
I had a customer that was on vacation in South Carolina who broke down and called me in a panic with her kids in the car at the resort. I told her to call GWC. GWC told her the garage to take it to and it was fixed within 24 hours. It didn't even impact her vacation.
We have a sign that says 90-day, 4,500-mile free warranty on select vehicles. Most people see that and it’s that reassurance they get. They also see the stickers and clings on the windows and that makes people feel more secure about their purchase. You see these cars with a GWC warranty on there and it makes the consumers feel protected.
We have been using GWC Warranty since we opened eight years ago. We take pride in the fact that we service all of our vehicles prior to selling them, and we find that this practice along with GWC Warranty has led to very high customer satisfaction.
The iPad app gives me consistency with 100% of the customers 100% of the time. I'm able to turn around to a customer and say "Do me a favor and listen to this." I start out with the video with the President and CEO for info about the company and then shoot over to the coverage breakdowns and monthly payment. It's all about consistency. It simply gets done quicker.